Xtend Rentals - Privacy Policy

This Privacy Policy applies to all 1096640 BC LTD. owned websites and domains, and our wholly owned subsidiaries. This Policy also applies to any 1096640 BC LTD. business performed under a different business name owned by 1096640 BC LTD., including Xtend Rentals Logistics.


  1. Links to third-party websites

1096640 BC LTD. websites may provide links to third-party websites for your convenience and information. If you access these links, you will leave the website owned by 1096640 BC LTD. 1096640 BC LTD. does not control these sites or their privacy practices, and which may differ from 1096640 BC LTD. We do not endorse or make any representations about third-party websites. The personal data you choose to give to unrelated third parties is not covered by the 1096640 BC LTD. Privacy Policy. We encourage you to review the privacy policy of any company before submitting your personal information as some third-party companies may choose to share their personal data with 1096640 BC LTD. that sharing is governed by that third-party company’s privacy policy.

  1. Types of information we collect

This Privacy Policy covers personal information, non-personal data collection and aggregate reporting.

2.1 Personal information

Personal information is information that is associated with your name or personal identity. 1096640 BC LTD. uses personal information to better understand your needs and interests and to provide you with better service. Once you choose to provide us with personal information, you can be assured it will be used only to support your customer relationship with 1096640 BC LTD.

On some pages and links at www.loadeye.com, you can order products or services, request information, subscribe to marketing or support materials, register yourself, or apply for a job at 1096640 BC LTD. The type of personal information you provide to us on these pages may include your name, address, phone number, e-mail address, user IDs and passwords, billing and transaction information, credit card information, contact preferences, educational and employment background, and job interest data.

2.2 Cookies and the collection of non-personal information

Non-personal information is data about usage and service operation that is not associated with a specific personal identity. 1096640 BC LTD. collects and analyzes non-personal information to evaluate how visitors use the Xtend Rentals website.

1096640 BC LTD. also collects non-personal information for the use of remarketing services in conjunction with third-party vendors including Google and Facebook, who use cookies to serve 1096640 BC LTD. ads on sites across the internet based on non-personal visitor history on our website. If you would like to opt-out of Google’s use of cookies, you can do so by visiting your Google Ad settings. Alternatively, you can opt out of Facebook and other third-party vendor’s use of cookies by visiting the Network Advertising Initiative Opt-Out page or www.aboutads.info/choices.

Non-personal data we collect may include the pages visited on the 1096640 BC LTD. websites, unique URLs visited within our website, browser type, and IP address. Most non-personal data is collected via cookies or other analysis technologies.

  1. Children’s Privacy

1096640 BC LTD. is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children’s online activities and interests. 1096640 BC LTD. does not knowingly collect information from children under the age of 13 and 1096640 BC LTD. does not target its website to children under 13.

  1. How we use your information

1096640 BC LTD. uses your personal information to provide you with services to help us better understand your needs and interests. Specifically, we use your information to help you complete a transaction or order, to communicate with you, to provide service and support, to update you on services and benefits, to personalize promotional offers and to personalize the Xtend Rentals website. Occasionally we may also use your information to contact you for market research regarding Xtend Rentals products or services. We will give you the opportunity to choose your privacy preferences regarding such communications. You may, at any point, contact us to request an opt-on on future communication. Credit card information is used only for payment processing and fraud prevention. This information is not used for any other purpose by our financial services providers or 1096640 BC LTD. and will not be kept longer than necessary for providing our services unless you ask us to retain your credit card information for future purchases.

Personal data collected online may also be combined with information you provide 1096640 BC LTD. through other sources such as product registration, call centers or public events such as trade shows or seminars.

Personal data given to 1096640 BC LTD. may be transferred across state, provincial and/or country borders for the purposes of data consolidation, storage, and simplified customer information management.

Non-personal data is aggregated for reporting about Xtend Rentals website usability, performance, and effectiveness. It is used to improve the website customer experience, usability, and content.

  1. Who we share your information with

We take seriously the trust you place in us. 1096640 BC LTD. will not sell, rent, or lease your personal information to others. 1096640 BC LTD. will never share your personal information with third parties except in responding to your requests for products or services. Your permission will be requested when you submit your information. 1096640 BC LTD. shares customer information across 1096640 BC LTD. -owned business entities and companies working on our behalf, but only as required to meet your product or service requirements.

1096640 BC LTD. occasionally may contract with third-party service providers and suppliers to deliver complete products, services, and customer solutions. Suppliers and service providers are required to keep confidential the information received on behalf of 1096640 BC LTD. and may not use it for any purpose other than to carry out the services they are performing for 1096640 BC LTD. These service providers may change, or we may contract with additional service providers to better accommodate our customers. 1096640 BC LTD. will not share personal information with any other third parties without your permission, unless required by law enforcement action, subpoena, or local law.

1096640 BC LTD. or its related entities could merge with or be acquired by another business entity or some or all their respective assets could be acquired. If such a combination or acquisition occurs, 1096640 BC LTD. will make every reasonable effort to notify you in the event we share with the merging or acquiring entity some or all your personal information to continue serving you.

  1. Your choices

1096640 BC LTD. gives you the choice of receiving a variety of information that complements our products and services. You can subscribe to receive certain product- and service-specific information and company-wide marketing communications. Company-wide communications may include new product information, special offers, or an invitation to participate in market research. We give you a choice regarding delivery of company-wide communications by postal mail, e-mail, and telephone. You can make or change your choices at the data collection point. We will make every effort to honour your preferences. This option does not apply to communications for the purpose of administering order completion, contracts, support, product safety warnings or driver updates.

  1. Access and accuracy of your information

1096640 BC LTD. strives to keep your personal information accurate. We have implemented technology, management processes and other policies to maintain customer data accuracy. We will provide you with access to your information, including making reasonable effort to provide you with online access and the opportunity to change your information. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as a password and user ID, before granting access to your data. Certain areas of Xtend Rentals’s websites may limit access to specific individuals using passwords and other personal identifiers.

  1. Keeping your information secure and reporting confidentiality incidents

    8.1 Security

1096640 BC LTD. is committed to protecting the information you provide us. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, 1096640 BC LTD. has in place appropriate physical and managerial procedures to safeguard the information we collect.

We use Secure Sockets Layer (SSL) encryption when collecting or transferring sensitive data such as credit card information. SSL encryption is designed to make the information unreadable by anyone but us. This security measure is working when you see either the symbol of an unbroken key or closed lock (depending on your browser) on the bottom of your browser window.

Credit card numbers are used only for processing payment and are not used for other purposes. As part of real-time payment processing, 1096640 BC LTD. subscribes to a fraud management service. This service gives you and 1096640 BC LTD. an extra level of security to guard against credit card fraud to protect your financial data.

8.2 Reporting of security incidents

8.2.1 Incidents for inquiring parties located anywhere in Canada

Please report any concerns that you might have related to your personal data to 1096640 BC LTD.’s Data Privacy Officer. 1096640 BC LTD. Data Privacy Officer’s functions and responsibilities are handled by the President.

  1. Contact us

If you have any questions about this Policy, access to your personal information or about the collection, use and disclosure of personal information or how to exercise your rights set out above, file a complaint or update your personal information, please contact 1096640 BC LTD.’s Data Privacy Officer as follows:

13230 Trans-Canada Highway
Ladysmith, BC V9G 1L8
Attention: Data Privacy Officer
We will do our best to process your request within 30 days. If we are not able to process your request within 30 days, we will inform you.

  1. Applicable laws and jurisdictions

This privacy policy applies in Canada.

  1. Policy updates

This policy is being reviewed annually or more frequently based on changes to the laws and regulations. By continuing to use our site, you are agreeing to this policy and any updates.

The policy was last updated January 17/2024